Shipping Policy
Shipping Overview
Orders are processed and shipped as quickly as possible after payment has been confirmed. Delivery times may vary depending on the destination, product availability, and the courier service used.
In-Stock Items
Items that are in stock are usually dispatched within a standard processing period of 1-2 working days. Once shipped, delivery time will depend on the shipping method and the delivery location. We will ship with reputable and secure couriers, we provide tracking on all shipments.
Back Orders
If an item is not currently in stock, it can be placed on back order. Back-ordered items are shipped as soon as stock becomes available.
Back Order Delivery Time
The average delivery time for back-ordered items is 4 to 6 weeks. This timeframe may vary depending on supplier lead times and shipping conditions.
Shipping Terms
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Shipping times are estimates and are not guaranteed.
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Customers are responsible for providing accurate delivery details.
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Delays may occur due to holidays, courier delays, customs clearance, or other factors outside our control.
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Additional charges may apply for remote areas or special delivery requirements.
Order Tracking
Where tracking is available, tracking details will be provided once the order has been dispatched.
Delivery Issues
If a parcel is delayed, lost, or returned due to an incorrect address, the customer may be required to assist with investigation or re-shipping arrangements.
Contact
For any questions about shipping or back orders, please contact customer support for assistance.